Emergency hot water repairs and replacement service

emergency hot water

Need emergency hot water help?
Call 0410 693 532.

We were recently contacted by a customer on Sydney’s Northern Beaches whose old gas hot water heater had caught fire!  The situation was critical and our local hot water plumber was onsite within the hour.

Before calling us, the customer had managed to extinguish the fire but was, understandably, very concerned about it catching alight again.  This was an extremely urgent hot water repair.

** With local hot water plumbers throughout Sydney, we’re able to provide homeowners and businesses with emergency hot water assistance, no matter their location **

The importance of hot water service maintenance.

While the possibility of a hot water system catching fire is a very rare scenario, it highlights the importance of having it serviced regularly – at least every 5 years.

A service can detect and rectify problems which prevent catastrophic breakdown and prolong the life of your hot water heater. A hot water heater service typically takes between 30 – 45 minutes and it’s a small price to pay for peace of mind and trouble free hot water.

During a hot water service call-out, we can replace parts that may be showing signs of imminent failure, preventing unexpected and catastrophic breakdown, whilst increasing the life expectency of the appliance.

Important: To ensure you don’t void your warranty, any repair or service of your hot water heater should be undertaken by an experienced and licensed hot water plumbing technician, like the team at Cheapa Hot Water.

emergency hot water

Emergency hot water system replacement

Obviously, this customer’s hot water system was beyond economical repair and needed to be replaced.

First, we safely dismantled the old hot water heater, ensuring it was disconnected safely from the gas supply.  We then took it away for safe disposal and recycling.

The customer was happy with the storage capacity of the old hot water heater so decided to install one of a similar size.  To ensure they got the right replacement hot water system for their budget, we discussed options with them and they opted for a new Rheem Stellar 330 gas hot water heater with a 130 litre storage tank.

The Rheem Stellar 330 (model:850330) is a premium hot water system that is both energy efficient and offers fast replacement of hot water used. Its 5-star energy efficiency rating reduces gas bills.

With a 200 litre per hour hot water recovery capacity and 330 litre first hour capacity, the household members will be able to have longer showers and can run multiple taps at the same time without losing mains pressure.

Within a few hours, the customer was back enjoying trouble free hot water again.  Importantly, they will have the peace of mind that their new Rheem hot water system features state-of-the-art safety features and energy efficient technology.

Got a hot water emergency? Call us.

When you contact Cheapa Hot Water, you’ll speak directly with a hot water specialist.  We don’t use call centres or support staff.  This ensures your hot water problem will be resolved quickly, and escalated appropriately, without having to wait for someone to call you back. We’re here to get you back enjoying trouble free hot water – fast!


cheapa hot water sydney

Cheapa Hot Water Sydney

Hot water is our business – it’s not a sideline. Each year we repair and install hundreds of hot water systems in homes and businesses across Sydney.

  • We offer free delivery of your new hot water system and complimentary disposal and recycling of your old water heater.
  • As one of Sydney’s largest hot water system suppliers, our enormous buying powers and ability to buy direct from the manufacturer means we can pass attractive savings on to our customers.
  • Our fully qualified, licensed hot water heater installers have over 25+ years of experience each. We are fully insured and pride ourselves on our old-fashioned customer service.
  • We are accredited service agents for all the hot water heater brands including RheemDux, Rinnai, Aquamax, Bosch, ConergyHockingApricusVulcanEdwards SolarSolahart, Everhot and more.
  • We are qualified to undertake all the plumbing and electrical work required to install a new hot water system. There is no need to waste time and money employing multiple trades.
  • We have all the equipment needed to install your hot water system today. We don’t have to hire or wait for other trades to arrive with the required equipment.

Save time and money by employing a local hot water expert

Did you know that often the repair and installation of a hot water system requires the expertise and qualifications of both a licensed plumber and a licensed electrician?

We are qualified to undertake any plumbing and electrical work required to ensure your hot water heater is repaired quickly and within budget. Plumbers who do not specialise in the installation of hot water heaters may need to outsource the electrical work required to another tradesperson, thereby holding up your hot water system repair or installation, adding extra expense due to additional call-out fees charged by employing two tradespeople.

Your hot water heater is an expensive appliance. Don’t risk voiding your warranty.

Additionally, most manufacturers won’t cover the terms of your hot water system warranty if it isn’t installed by a licensed hot water technician or a qualified plumber. Hot water tanks are an expensive appliance so why would you risk voiding your warranty by installing it yourself or employing the services of someone who isn’t licensed?

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