Our solar hot water system installation process
1. We help you choose the right solar hot water system.
We assess your household’s current and future hot water needs and budget. We explain roof-mounted systems, where the tank and collectors are on the roof, and split systems, where the collectors are on the roof and the tank is at ground level. We also compare electric and gas booster options, purchase prices and expected running costs.
2. We assess your property and eligible incentives.
We check roof orientation, shading, available space, roof suitability and access, along with plumbing and booster connection requirements. If your chosen system and installation qualify for STCs or other available incentives, we explain the requirements, necessary paperwork and how any applicable discount will be included in your quote.
3. We arrange installation and free delivery.
We book a convenient time and arrive on site with your new solar hot water system ready to install. Delivery is free throughout Sydney. We explain any special access or lifting requirements in advance.
4. We remove your old system.
Our team safely disconnects and removes your existing water heater, preparing the area for installation. If you’re replacing an existing solar hot water system, we assess whether its tank, collectors and connections need replacement.
5. Our licensed team installs and tests your system.
We install the solar collectors, storage tank and associated connections, including the necessary plumbing, electrical and gas work for your chosen booster. We follow the manufacturer’s requirements and applicable regulations, helping protect your warranty, then test the system and booster to ensure they operate correctly.
6. We clean up and recycle.
We remove packaging and rubbish and take your old hot water system and replaced components away for recycling where suitable.
7. We show you how it works.
Before we leave, we explain the booster controls, any timer settings and maintenance requirements. We show you how to use the system efficiently while maintaining a reliable hot water supply, and answer your questions.
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