Our heat pump installation process
1. We help you choose the right heat pump.
We assess your household’s current and future hot water needs, available installation space and budget. We explain system prices, installation costs and expected running costs so you can compare suitable options.
2. We explain eligible rebates.
If your chosen heat pump and installation qualify, we explain the requirements, complete the necessary paperwork and, in most cases, apply the available discount upfront to reduce your installation cost.
3. We arrange installation and free delivery.
We book a convenient time and arrive on site with your new heat pump hot water system ready to install. Delivery is free throughout Sydney.
4. We remove your old system.
Our team safely disconnects and removes your existing water heater. If you’re switching from gas, we also handle the necessary gas disconnection work.
5. Our licensed team installs and tests your heat pump.
We handle the necessary plumbing and electrical work, saving you the time and expense of organising separate trades. We position and install your heat pump according to the manufacturer’s requirements and applicable regulations, helping protect your warranty, then test it to ensure it operates correctly.
6. We clean up and recycle.
We remove packaging and rubbish and take your old hot water system away for recycling.
7. We show you how to use it efficiently.
Before we leave, we explain the controls, operating modes, timer settings and maintenance requirements. If you have rooftop solar panels, we can advise on suitable heating schedules to help make use of your solar-generated electricity.
Get a Quote