What happens when we replace your hot water system?
1. We assess your needs.
We look at your existing system, your household’s hot water use and your budget, then recommend suitable replacement options.
2. We arrange the installation.
Once you’ve chosen a system, we book a convenient time and bring the new unit to your property.
3. We remove the old system.
Our team safely disconnects and removes your existing water heater.
4. We install and test the new system.
Our licensed team completes any necessary plumbing, electrical or gas work, installs the unit in accordance with the manufacturer’s instructions and applicable requirements, then tests it.
5. We clean up.
We remove packaging and rubbish and take your old system away for recycling.
6. We assist with eligible rebates.
If your new system qualifies, we explain the requirements, complete the necessary paperwork and, in most cases, apply the rebate upfront to reduce the installation costs.
7. We show you how it works.
Before we leave, we explain how to use your new system, what to watch for and answer your questions.