In our ‘hot water troubleshooting tips’ series, we provide simple solutions to the most common problems people encounter with their hot water heaters. One of the most common problems we get asked is “how do I fix my leaking hot water tank?”
Why your hot water heater may be leaking…
Some hot water heaters such as heat pumps and high efficiency gas storage hot water tanks will produce condensation under normal operation conditions. This condensation is drained to the exterior of the tank and you may notice a small wet patch on the surrounding surface. Condensation will be the highest during humid conditions for heat pumps and colder conditions for gas storage heaters. If you are unsure whether the condensation on your tank is normal, we suggest you contact our technical department for advice between 7am – 6pm each day. Alternatively, you can complete our online contact form »
If the water leaking from your hot water heater is constant or more than one bucket of water during a 24 hour period, then we suggest you contact us immediately as it is probably a sign of a bigger problem with your system. We offer emergency service, 7 days a week across all Sydney suburbs. Call 0410 693 532 for fast assistance.
It is important to note that eventually all hot water heaters will fail and require replacing. For storage heaters signs of a problem is usually evident by water leaking from the tank consistently. As a temporary fix until we can ensure your system is running correctly again, and to preserve the hot water in your tank, you can turn off the cold water supply valve on the inlet to the hot water heater in between usage.
Our fully stocked trucks are ready for any problem your hot water heater may have. We carry lots of spare parts, and replacement tanks, to ensure you’re not waiting days for replacement parts or a new hot water heater to be delivered. We don’t waste your time and money going back and forth to suppliers.

Cheapa Hot Water Sydney
Hot water is our business – it’s not a sideline. Each year we repair and install hundreds of hot water systems in homes and businesses across Sydney.
- We offer free delivery of your new hot water system and complimentary disposal and recycling of your old water heater.
- As one of Sydney’s largest hot water system suppliers, our enormous buying powers and ability to buy direct from the manufacturer means we can pass attractive savings on to our customers.
- Our fully qualified, licensed hot water heater installers have 30+ years of experience each. We are fully insured and pride ourselves on our old-fashioned customer service.
- We are accredited service agents for all the hot water heater brands including Rheem, Dux, Rinnai, Aquamax, Bosch, Conergy, Hocking, Apricus, Vulcan, Edwards Solar, Solahart, Everhot and more.
- We are qualified to undertake all the plumbing and electrical work required to install a new hot water system. There is no need to waste time and money employing multiple trades.
- We have all the equipment needed to install your hot water system today. We don’t have to hire or wait for other trades to arrive with the required equipment.
Save time and money by employing a local hot water expert
Did you know that often the repair and installation of a hot water system requires the expertise and qualifications of both a licensed plumber and a licensed electrician?
We are qualified to undertake any plumbing and electrical work required to ensure your hot water heater is repaired quickly and within budget. Plumbers who do not specialise in the installation of hot water heaters may need to outsource the electrical work required to another tradesperson, thereby holding up your hot water system repair or installation, adding extra expense due to additional call-out fees charged by employing two tradespeople.
Your hot water heater is an expensive appliance. Don’t risk voiding your warranty.
Additionally, most manufacturers won’t cover the terms of your hot water system warranty if it isn’t installed by a licensed hot water technician or a qualified plumber. Hot water tanks are an expensive appliance so why would you risk voiding your warranty by installing it yourself or employing the services of someone who isn’t licensed?
Fast hot water repairs throughout Sydney
Our licensed hot water technicians provide fast repair services throughout Sydney including the Northern Beaches, Upper and Lower North Shore, Eastern Suburbs, Hills District, Inner West, Western Suburbs + Blacktown, St George + Bexley, Campbelltown, Sutherland Shire, Penrith, Liverpool, Hornsby, and Ryde. With fully stocked service vehicles and access to thousands of spare parts, we can often diagnose and repair your hot water system on the first visit.

