Dux electric hot water heater repair Coogee

electric hot water heater repairs coogee

Fix faulty Dux electric hot water system.

We were called by a client recently whose Dux electric hot water system had stopped producing hot water.  Within a few hours, we were onsite at the Coogee apartment to diagnose and repair the electric hot water system.

After running a series of diagnostic tests, Steve, our hot water specialist determined that the terminal block had burnt out.  This had occurred because, when the Dux hot water system had been installed by the original plumber (not Cheapa Hot Water), the active and neutral were not tightened correctly into the terminal block.  This had caused the terminal block to burn out.

We carried out further testing and, thankfully, all other parts were working correctly.

We replaced the terminal block with a new one and the hot water heater was back up and running again.

Unfortunately, we are often called to hot water heater repair jobs where problems have occurred because the system wasn’t installed by a qualified hot water specialist.  Unfortunately, this usually voids the customer’s warranty.  Hot water is our business and we are authorised to repair and install all electric, gas and solar hot water systems.  Your hot water system warranty is safe with Cheapa Hot Water!

dux hot water repair

Dux hot water heater repair.

  • Attend site to diagnose and repair Dux electric hot water system not producing water.
  • Assess the site for safety and take appropriate actions.
  • Isolate the system at mains power. Re-test load at system with external device.
  • Inspect & test the element for correct OMHS reading.
  • Inspect & test the thermostat for continuity.
  • Test the terminal block. Determine it was not set up correctly during installation.
  • Install new terminal block.
  • Re-commission the Dux hot water system.
  • If load re-established, take a current reading.
  • Clean up the site and remove any associated rubbish.

Have you been told by a plumber or hot water company that your hot water system needs to be replaced – at a considerable cost? If so, contact the hot water specialists here at Cheapa Hot Water for advice. Over the years we have saved countless customers thousands of dollars by undertaking cost-effective repairs to faulty hot water heaters when they had been told they couldn’t be fixed.  Don’t believe us? We can put you in touch with these customers for verification.  A phone call to Cheapa Hot Water may save you thousands! Call 0410 693 532 to speak to a hot water specialist now.

No hot water? Leaking hot water heater?

With 25+ years expertise, we’re happy to help and provide advice so you make the right decision when it comes to fixing or replacing your hot water heater. Our trucks are on the road right now, stocked with thousands of spare parts and replacement hot water heaters to get you back enjoying trouble free hot water today. Don’t hesitate to contact John or Steve for helpful advice you can trust.

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Save time and money by employing a local hot water expert

Did you know that often the repair and installation of a hot water system requires the expertise and qualifications of both a licensed plumber and a licensed electrician?

We are qualified to undertake any plumbing and electrical work required to ensure your hot water heater is repaired quickly and within budget. Plumbers who do not specialise in the installation of hot water heaters may need to outsource the electrical work required to another tradesperson, thereby holding up your hot water system repair or installation, adding extra expense due to additional call out fees charged by employing two tradespeople.

Your hot water heater is an expensive appliance. Don’t risk voiding your warranty. 

Additionally, most manufacturers won’t cover the terms of your hot water system warranty if it isn’t installed by a licensed hot water technician or qualified plumber. Hot water tanks are an expensive appliance so why would you risk voiding your warranty by installing it yourself or employing the services of someone who isn’t licensed?

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