Problems with your hot water supply? Luke warm hot water? No hot water?
We were recently contacted by a Northern Beaches customer who was experiencing a lukewarm water supply from their gas water heater.
Over the phone, John ran through his hot water system troubleshooting checklist. This can sometimes solve the problem, saving the need for an onsite visit.
The water heater was located under the customer’s house and she mentioned on the phone that there was water around the tank. She didn’t think this was strange because the area was usually damp. Unable to solve the problem over the phone, John organised to visit the Mona Vale property later that day.
Once onsite, John could see that there was a lot of water pooling around the tank. While it is normal for water heaters to leak a little water from time to time, but not on a steady basis. Puddles of water or muddy / boggy soil around your water heater are often cause for concern and a quick call to us can alleviate your concerns.
Next, was to find the source of the leak. This didn’t take long as John quickly found a significant hole in the copper pipe that carried the hot water from the tank to the household taps and appliances.
A significant leak from this pipe meant all the hot water was leaking out, so their water supply was unreliable and only luke warm.
How did this happen? Generally, copper pipes are durable and known for their longevity and reliability. Over several years, the customer’s copper water pipe had been rubbing against the adjacent brick wall, eventually wearing a hole. Precious hot water was leaking from the hole 24/7.
This was a simple fix. John removed the damaged section of copper pipe and replaced it with a new piece.
Whilst onsite, John did a quick service of the customers’ Rheem gas hot water heater to ensure there were no further issues. None were found and the customer was back enjoying trouble free hot water within an hour or so.
Gas hot water heater questions?
If you’re having problems with inconsistent hot water supply or your hot water isn’t a consistent temperature, contact our friendly team for advice. We offer fast assistance to residents and businesses throughout the Sydney metropolitan area.
Cheapa Hot Water Sydney
Hot water is our business – it’s not a sideline. Each year we repair and install hundreds of hot water systems in homes and businesses across Sydney.
- We offer free delivery of your new hot water system and complimentary disposal and recycling of your old water heater.
- As one of Sydney’s largest hot water system suppliers, our enormous buying powers and ability to buy direct from the manufacturer means we can pass attractive savings on to our customers.
- Our fully qualified, licensed hot water heater installers have 30+ years of experience each. We are fully insured and pride ourselves on our old-fashioned customer service.
- We are accredited service agents for all the hot water heater brands including Rheem, Dux, Rinnai, Aquamax, Bosch, Conergy, Hocking, Apricus, Vulcan, Edwards Solar, Solahart, Everhot and more.
- We are qualified to undertake all the plumbing and electrical work required to install a new hot water system. There is no need to waste time and money employing multiple trades.
- We have all the equipment needed to install your hot water system today. We don’t have to hire or wait for other trades to arrive with the required equipment.
Save time and money by employing a local hot water expert
Did you know that often the repair and installation of a hot water system requires the expertise and qualifications of both a licensed plumber and a licensed electrician?
We are qualified to undertake any plumbing and electrical work required to ensure your hot water heater is repaired quickly and within budget. Plumbers who do not specialise in the installation of hot water heaters may need to outsource the electrical work required to another tradesperson, thereby holding up your hot water system repair or installation, adding extra expense due to additional call-out fees charged by employing two tradespeople.
Your hot water heater is an expensive appliance. Don’t risk voiding your warranty.
Additionally, most manufacturers won’t cover the terms of your hot water system warranty if it isn’t installed by a licensed hot water technician or a qualified plumber. Hot water tanks are an expensive appliance so why would you risk voiding your warranty by installing it yourself or employing the services of someone who isn’t licensed?
