Your local Quantum heat pump specialists. No call-out fee. All Sydney suburbs.

Quantum is an Australian company leading innovation in energy-efficient heat pump hot water technology.

Quantum Energy is an Australian company at the forefront of heat pump hot water technology, helping households reduce electricity usage and lower long-term energy costs with energy-efficient hot water solutions.

Are you looking for a local repairer for your existing Quantum heat pump hot water system? Or researching whether a Quantum heat pump is the right energy-efficient option for your home?

Our Sydney hot water specialists are authorised Quantum Energy repairers and installers, providing fast same-day repairs, servicing, replacement, supply and installation services across Sydney. As authorised Quantum Energy service agents, our fully stocked service vehicles are ready to respond quickly and help minimise downtime without hot water.

Whether your existing Quantum system has stopped producing hot water, is leaking, displaying error codes, making unusual noises or simply becoming unreliable with age, our experienced technicians can quickly diagnose the issue and provide honest advice on the most practical and cost-effective long-term solution for your household.

For homeowners researching energy-efficient hot water systems, Quantum heat pumps are widely recognised as one of Australia’s leading heat pump technologies, offering impressive energy savings, reliable year-round performance and excellent compatibility with rooftop solar systems.

Information covered in this article

Features and benefits of Quantum Energy heat pumps
Go energy efficient and reduce household bills
How Quantum heat pumps work
Quantum heat pump repair and replacement service – emergency assistance
Quantum heat pump supply and installation – same day service

Questions? Call 0410 693 532 or send an SMS for expert advice.

Features of Quantum heat pumps

As electricity prices continue to rise, more Sydney households are looking for smarter and more energy-efficient ways to heat their water. Quantum heat pumps are designed to dramatically reduce electricity usage while still delivering reliable hot water for everyday household use.

Unlike conventional electric hot water systems that generate heat directly using an electric element, Quantum heat pumps extract warmth from the surrounding air and transfer that energy into the water tank. This process uses far less electricity than traditional electric storage systems while still providing consistent hot water year-round.

Because they use renewable heat energy from the air, heat pumps are recognised globally as one of the most energy-efficient methods of heating water.

Quantum heat pumps offer a range of benefits including:

Significantly lower hot water running costs
Energy-efficient operation
Reduced greenhouse gas emissions
Quiet performance
Reliable operation in a wide range of climates
Excellent compatibility with rooftop solar systems
No large roof-mounted solar panels required
Modern systems that look similar to traditional electric water heaters

Unlike traditional solar hot water systems that rely on direct sunlight and roof collectors, Quantum heat pumps operate by extracting heat from the surrounding air. This means they can continue producing hot water during cloudy weather, overnight, and even in colder conditions.

In fact, Quantum systems are designed to operate efficiently in temperatures as low as -10°C, making them suitable for a wide range of Australian climates.

Go energy efficient and reduce your household bills

Water heating is often one of the largest contributors to household energy usage.

Did you know? A properly sized and installed Quantum heat pump may reduce water heating energy costs by up to 75% compared to conventional electric hot water systems.

Many homeowners also choose to combine a heat pump with rooftop solar panels to further reduce electricity costs and maximise the use of renewable energy generated at home.

Government rebates and incentives may still be available

Many Sydney homeowners are surprised to learn that Government rebates and incentives may still be available when upgrading to an eligible energy-efficient heat pump hot water system.

Financial incentives such as STCs (Small-scale Technology Certificates) can help reduce the upfront installation cost, making heat pump systems more affordable than many people expect.

At Cheapa Hot Water, we can help explain the available rebates and incentives and advise whether your household may be eligible.

Product information: Quantum Energy heat pump (270 litre) »

How Quantum heat pumps work

Quantum heat pumps operate using a reverse refrigeration process, similar to how an air conditioner or fridge works, but in reverse.

Heat energy is absorbed from the air: The system draws in surrounding air and captures naturally occurring heat energy from the atmosphere. Importantly, the air does not need to feel warm for the system to operate efficiently.
Heat is extracted and concentrated: Using advanced refrigeration technology, the heat pump separates and concentrates the heat energy extracted from the air.
Water inside the tank is heated: The captured heat energy is transferred into the water tank, heating the stored water efficiently while using far less electricity than a conventional electric element system.
Cool air is discharged: After the heat energy has been removed, the cooler air is discharged back into the environment.

Further reading: How heat pumps work »

Quantum heat pump repair and replacement service

Problems with your Quantum water heater?

If your Quantum heat pump is no longer heating properly, leaking, making unusual noises or showing signs of age, our experienced hot water technicians can help.

We provide fast Quantum heat pump servicing, repairs and replacement across Sydney, along with expert advice on whether repairing or upgrading your existing system is the best long-term solution.

For emergency assistance, call 0410 693 532 or send an SMS.

Quantum heat pump supply and installation service

We stock a wide range of Quantum Energy heat pumps ready for installation.

Whether you’re replacing an older electric hot water system, upgrading to a more energy-efficient solution, or installing a new system as part of a renovation or solar upgrade, our experienced team can help you choose the right Quantum heat pump for your household size, hot water usage and budget.

Our licensed hot water specialists provide complete supply and installation services, including removal and recycling of your old hot water system. We also handle all plumbing and electrical work required for the installation, helping streamline the entire process and minimise downtime without hot water.

Because we carry a range of Quantum heat pumps and related components, many installations can be completed quickly, often with same-day or next-day service available.

We can also assist with information regarding Government rebates and incentives that may still apply to eligible heat pump installations. In many cases, we can process the rebate on your behalf to help reduce the upfront cost of your new system.

For over-the-phone pricing, call 0410 693 532 or send an SMS.

Questions? We’re here to help.

If your hot water system is not working properly or you want to upgrade to an energy efficient water heater, call now and speak with one of our licensed hot water system repairers.

Hot water is our business! We are licensed solar system installers and repair technicians for all water heater makes and models. Contact our experienced team for obligation-free advice about the costs of switching to solar hot water and start reducing your energy bills (and your carbon footprint) today.

Over the phone, we can discuss possible solutions and provide a cost estimate to fix the problem.

We offer a fast, same day hot water service to all Sydney suburbs including: Northern Beaches, Upper and Lower North Shore, Eastern Suburbs, Hills District, Inner West, Western Suburbs + Blacktown, St George + Bexley, Campbelltown, Sutherland Shire, Penrith, Liverpool, Hornsby, and Ryde.

We are licensed and insured hot water specialists
We are experienced Quantum heat pump repairers and installers
We are authorised repair and service agents for all major hot water brands
We repair and install thousands of hot water systems across Sydney
We offer fast same-day service where possible
We operate fully stocked service vehicles for faster repairs and replacement
We provide expert advice from qualified hot water technicians
We are trusted local Sydney hot water specialists