We are your local hot water specialists servicing Sydney’s Lower North Shore daily.
Emergency hot water repairs. Water heater replacement.
Same day supply and installation service.
Cheapa Hot Water provides specialist hot water services for homes, apartments, strata properties and businesses across the Lower North Shore.
Whether your system has stopped working, is leaking or no longer produces enough hot water, our local team can assess the problem and recommend the most practical solution.
Wherever possible, we will repair your existing system. If it is beyond repair or no longer economical to maintain, we can help you choose and install a suitable replacement. Our cost-effective supply and installation service makes the process fast and stress-free.
We work with electric, gas, solar, instantaneous and heat pump hot water systems from all water heater manufacturers.
Our licensed plumbers, electricians and gas fitters ensure that we can manage all the work required without you having to coordinate several different trades, saving you both time and money.
All your hot water services in one place
Having the required expertise within one team helps streamline the work and can avoid unnecessary delays and additional call-out costs.
- authorised repair of all water heater makes and models
- assessment of your property, existing system and hot water requirements
- advice on the most suitable replacement hot water system
- supply and installation of the new hot water system (free delivery on the North Shore)
- disconnection, draining and removal of your old water heater
- plumbing alterations and reconnection of hot and cold water pipework
- electrical disconnection, circuit alterations and reconnection
- gas connection, pipework adjustment and reconnection
- installation of tempering valves, pressure-relief valves and associated components
- drainage and overflow connections
- rooftop installation of solar collectors
- specialist lifting and access equipment for rooftop or difficult installations
- installation and connection of pumps, controllers, sensors and boosters
- replacement of electric storage systems with heat pump systems
- conversion from electric to gas hot water
- conversion from gas storage to instantaneous gas
- replacement of gas systems with electric or heat pump systems
- upgrades to solar hot water
- installation of a larger or smaller storage system
- relocation of the hot water system to create more usable space
- testing, commissioning and safety checks
- removal and recycling of the old hot water system and associated materials
- cleaning the work area and removing installation waste after completion
Talk to a hot water specialist now
Hot water heater repairs
A problem with your hot water system does not always mean it needs to be replaced. We can repair many faults on the spot.
Our trucks are stocked with thousands of spare parts to get you back enjoying trouble-free hot water quickly. Sometimes manufacturers stop producing replacement parts for older systems, making repair uneconomical. If this is the case, we can supply and install a new replacement hot water system for you today.
Common hot water problems we repair
Our technician will inspect the system, explain the cause of the problem and advise whether repair or replacement provides the best value.
- no hot water
- water that is not hot enough
- inconsistent water temperature
- leaking hot water systems
- running out of hot water too quickly
- low hot water pressure
- faulty thermostats and heating elements
- pilot lights that will not remain lit
- gas burners that fail to ignite
- leaking or faulty valves
- unusual noises from the storage tank
- error codes on instantaneous systems
- electrical faults and power-surge damage
- solar hot water booster and circulation problems
- ageing systems that require frequent resetting
Emergency assistance when you have no hot water
Losing hot water can cause major disruption. We provide emergency assistance to residents and businesses on the Lower North Shore, seven days a week.
Our vehicles carry commonly used parts, tools and replacement hot water systems systems so we can resolve many problems without delay.
For emergency assistance, call 0410 693 532 now.
Hot water system replacement and installation
Whether you are replacing an existing water heater or installing a system in a new home, renovation, apartment or commercial property, we can supply and install a solution suited to your requirements. We source a broad range of electric, gas, solar, instantaneous and heat pump hot water systems from leading manufacturers.
A hot water system may need to be replaced if the storage tank is leaking, the internal cylinder has corroded or the system is approaching the end of its expected service life. Replacement may also provide better value when parts are obsolete or unavailable, repair costs are high compared with the price of a new system or increasingly frequent faults make the system unreliable.
Upgrade to a larger water heater.
It may also be worth considering a new system if your existing water heater no longer meets your household’s hot water requirements, is incorrectly sized for the property or you want to upgrade to a more energy-efficient option.
Selecting a hot water system is not simply a matter of choosing a tank with a particular capacity. The best option for your property will depend on your household size, hot water usage, available energy sources, installation space, existing connections and budget.
Our specialists can assess these factors, explain the available options and recommend a system that provides reliable hot water without being unnecessarily large or expensive to operate. We can then supply the selected system and complete the installation, including any plumbing, electrical or gas work required.
Upgrade to an energy efficient hot water system
Improving energy efficiency can reduce the amount of energy required to heat your water and may help lower ongoing household energy costs. Heat pump and solar hot water systems are among the most energy-efficient options available, although their suitability depends on the property, installation location and household usage.
Eligible NSW households and small businesses replacing an electric or gas water heater may qualify for an upfront discount through the NSW Government’s Hot Water Upgrade Incentive. Eligible heat pump and solar systems may also receive Australian Government support through Small-scale Technology Certificates (STCs), which are generally applied as a discount on the purchase price.
Incentive amounts and eligibility requirements vary according to the existing system, selected replacement and installer, so we can explain the options available when preparing your quote.
Electric hot water systems
Electric hot water systems remain a practical option for many homes and apartments. They are available in a variety of capacities, including compact models designed for laundries, cupboards and other restricted spaces. We can supply and install a new electric hot water system, replace an existing unit or assess whether another type of water heater would better suit the property.
Gas hot water systems
We supply, replace and install gas storage and instantaneous systems. Gas storage systems heat and store water in an insulated tank, while instantaneous systems heat water as it is required, eliminating the need for a storage cylinder. The most suitable option will depend on the available gas supply, household demand, water pressure and installation location.
Solar hot water systems
We supply, replace and install solar hot water systems that use roof-mounted collectors to absorb heat from the sun. Most systems also incorporate an electric or gas booster to provide reliable hot water when solar energy is limited. Solar installation can involve rooftop work, lifting equipment, plumbing, electrical connections and, in some cases, gas work. Our team has the licensed tradespeople and specialist equipment required to manage the complete installation.
Heat pump hot water systems
We supply, replace and install heat pump water heaters, which transfer heat from the surrounding air into the stored water. Under suitable operating conditions, they can use considerably less electricity than conventional electric storage systems. Before recommending a heat pump, we consider the installation position, ventilation, available space, household demand and potential operating noise.
Lower North Shore customer jobs
Our team repairs, replaces and installs hot water systems throughout the Lower North Shore every week . The following examples demonstrate some of the problems and installation requirements we regularly encounter.
Emergency gas hot water replacement in Mosman
A Mosman customer contacted us after waking to find they had no hot water. Our technician attended the property that morning and inspected the ageing gas storage system.
The old water heater was several decades old and replacement parts were no longer available, making repair impractical. After discussing the household’s hot water requirements, we recommended a 170-litre Everhot outdoor gas storage system that could be installed in the existing location.
We disconnected, drained and removed the old system before installing the new water heater. The installation included the required plumbing and gas connections, testing and commissioning.
Once the work was complete, we cleaned the installation area and removed the old tank for recycling.
Electric-to-gas hot water conversion
A Lower North Shore homeowner decided to replace an ageing electric water heater with a gas storage system while the property was undergoing renovations.
After assessing the household’s hot water usage, available natural gas supply and proposed installation location, we recommended an Aquamax stainless-steel gas storage system.
The old electric unit was disconnected, drained and removed. We then installed the new gas system and completed the necessary gas and plumbing connections before testing and commissioning it.
Because our team includes licensed plumbers, electricians and gas fitters, we were able to coordinate the different aspects of the conversion without requiring the customer to organise several tradespeople.
Compact Rheem system installed in an apartment
A customer contacted us after the electric hot water system in her Mosman apartment suddenly stopped working.
The existing Rheem system was installed inside a laundry cupboard and was more than 20 years old. Due to its age and the limited availability of replacement parts, installing a new system represented better value than attempting a repair.
We drained and removed the old unit before installing a compact Rheem electric storage system in the same location. Working within the restricted cupboard space required careful planning to ensure the replacement system fitted correctly and could be safely connected.
The new unit was tested and commissioned, and the old tank was removed from the property for recycling.
Instantaneous gas hot water repair after an electrical storm
Following a severe Sydney electrical storm, a Lower North Shore customer found that their Rinnai instantaneous gas hot water system had stopped working.
Our technician tested the system and identified components that had been damaged by an electrical surge. Although the water heater was older, it remained in serviceable condition and did not require complete replacement.
The faulty components were replaced before the system was reconnected, recommissioned and tested. This restored the customer’s hot water without the unnecessary expense of replacing the complete unit.
Frequently asked questions
Can my hot water system be repaired?
Many hot water faults can be repaired, particularly when the tank is structurally sound and replacement parts remain available. We will inspect the system and compare the likely repair cost with the cost and benefits of replacement.
What should I do if my hot water system is leaking?
Turn off the water supply to the system if it is safe to do so and contact a hot water specialist promptly. Water leaking from the storage tank itself can indicate internal corrosion and may mean the system requires replacement. Do not touch the system or surrounding water if you suspect an electrical fault.
Can you replace my hot water system on the same day?
Same-day replacement may be possible when a suitable system and technician are available and the installation does not require extensive alterations. The timeframe will depend on the system type, location, access and work required.
Do you repair hot water systems in apartments?
Yes. We repair and replace hot water systems in apartments throughout the Lower North Shore. We can assess restricted installation spaces, building access and the existing plumbing and electrical connections before recommending a replacement.
Can you replace an electric system with gas?
This may be possible if the property has a suitable natural gas or LPG supply and an appropriate external installation location. The conversion may require plumbing, electrical and gas work, which our licensed team can coordinate.
Can I switch from gas to a heat pump?
Yes, subject to the property’s electrical supply, available space, ventilation and other installation requirements. We can compare the practical requirements and costs with those of replacing the existing gas system.
Do you remove the old hot water system?
Yes. When included as part of the installation, we can remove the old water heater and associated installation waste from the property for appropriate disposal or recycling.
What size hot water system do I need?
The correct size depends on the number of people in the household, the number of bathrooms, typical showering habits, appliance use and the type of system selected. We will consider your actual hot water requirements before recommending a capacity.
How long does a hot water system last?
The service life of a hot water system varies according to the system type, water quality, installation, usage and maintenance. If your system is ageing or requiring repeated repairs, we can assess its condition and help you plan a replacement before it fails completely.
Why choose Cheapa Hot Water?
Hot water is our business!
If your hot water system is leaking, unreliable or has stopped working, contact our experienced team for fast, professional assistance. We repair, supply, replace and install electric, gas, solar, instantaneous and heat pump hot water systems for homes, apartments, strata properties and businesses throughout Sydney’s Lower North Shore. We work with many real estate agencies and strata management companies in the area too, providing them with reliable service they can rely on.
Cheapa Hot Water provides competitively priced hot water systems, sourced in large quantities directly from leading manufacturers. These buying advantages allow us to pass valuable savings on to our customers.
Our licensed plumbers, electricians and gas fitters can assess the problem, explain your options and complete all the work required to restore your hot water.
The benefits of dealing with dedicated hot water specialist plumbers
Our experienced, licensed hot water installers, in fully equipped trucks, are on the road right now to ensure your hot water heater problems fixed quickly. We service all Sydney suburbs.
- We are licensed and insured hot water specialists
- We do not use subcontractors
- We are authorised to repair and install all water heater makes and models
- We repair and install thousands of hot water systems each year
- We offer fast same-day service
- We operate fully stocked service vehicles for faster repairs and replacement
- We’ll beat any genuine quote
- We stock a huge range of replacement hot water systems, giving our customers choice
- We provide expert advice from qualified hot water technicians
- We are local Sydney hot water specialists
Servicing Sydney’s Lower North Shore 7 days a week
We provide hot water repairs, replacement and installation throughout Sydney’s Lower North Shore, including Artarmon, Cammeray, Castle Cove, Castlecrag, Chatswood, Cremorne, Cremorne Point, Crows Nest, Greenwich, Kirribilli, Kurraba Point, Lane Cove, Lavender Bay, Longueville, McMahons Point, Milsons Point, Mosman, Naremburn, Neutral Bay, North Sydney, Northbridge, St Leonards, Waverton, Willoughby, Wollstonecraft.
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As well as the Lower North Shore, our licensed hot water technicians provide fast repair services throughout Sydney including the Northern Beaches, Upper and Lower North Shore, Eastern Suburbs, Hills District, Inner West, Western Suburbs + Blacktown, St George + Bexley, Campbelltown, Sutherland Shire, Penrith, Liverpool, Hornsby, and Ryde. With fully stocked service vehicles and access to thousands of spare parts, we can often diagnose and repair your hot water system on the first visit.
