Emergency help. All Sydney suburbs. Advice you can trust.
We received a call from a distressed customer in Berowra who required fast repair to their Rheem HWS when it stopped producing hot water. The customer had guests arriving from England the next day and didn’t want them arriving unable to enjoy a hot shower after their long flight.
Within a couple of hours, our Hornsby hot water specialist was onsite at the property ready to ensure the customer was back enjoying trouble-free hot water quickly. Once onsite, Steve ran a series of tests on the Rheem electric water heater to determine why it wasn’t producing hot water. He quickly determined that the element and thermostat were both faulty.
With thousands of Rheem hot water heater replacement parts in his truck, Steve was able to undertake the hot water system repair on the spot.
Whilst onsite, Steve ran a series of other tests to check there weren’t any other parts that might require replacement to prevent future breakdown. His tests didn’t uncover any other problems.
The customer was relieved they would have hot water when their guests arrived the following morning.
Hot water system repair particulars
- Attend the Berowra (Hornsby) property to assess and repair Rheem water heater not producing hot water.
- Assess the site for safety and take appropriate actions.
- Isolate the hot water system from the main power. Re-test load at the system with external device.
- Inspect and test the water heater element for correct OHMs reading. Detect element is faulty. Replace with new water heater element.
- Inspect and test the thermostat for continuity. Detect thermostat is faulty. Replace with new water heater thermostat.
- Check TPR function. Replace 15mm RMC HTE55-1 1000kPa TPR valve.
- Check anode for wear. Replacement not necessary.
- Carry out further necessary testing to detect whether other problems were evident. No further problems were detected.
- Recommision the hot water system. Take current reading.
- Clean up the site of any associated rubbish.
Need emergency hot water system repairs?
Our trucks are on the road right now stocked with thousands of replacement spare parts and new hot water systems, ready to get you back enjoying trouble-free hot water quickly. We service all Sydney suburbs and are accredited service technicians for all the water heater brands including Rheem, Dux, Rinnai, Aquamax, Bosch, Conergy, Hocking, Apricus, Vulcan, Edwards Solar, Solahart, Everhot and more. We’re here to help.
Read this! It could save you thousands…
Have you been told by a plumber or hot water company that your hot water system can’t be repaired and needs to be replaced – at a considerable cost? If so, contact the hot water specialists here at Cheapa Hot Water for advice. Over the years we have saved countless customers thousands of dollars by undertaking cost-effective repairs to faulty hot water heaters when they had been told they couldn’t be fixed. Don’t believe us? We can put you in touch with these customers for verification. A phone call to Cheapa Hot Water may save you thousands! Call 0410 693 532 to speak to a hot water specialist now.
The purpose of the water heater element and thermostat
What does a hot water system thermostat do? The thermostat in a hot water system measures the temperature of the water. The thermostat’s purpose is to regulate the temperature of the water being heated to a set point. If the temperature is below the set point, then the thermostat sends a signal to the heating system (i.e. element) to turn on so it heats the water until the desired temperature is reached. Once this temperature is reached, the thermostat signals the heating system to turn off. The hot water system thermostat is very important because it ensures a consistent water temperature is maintained. Importantly, it prevents the water from overheating or cooling down too much.
What does a hot water heater element do? The purpose of the element in a hot water system is to heat the water. The element is located inside the hot water tank and, when electricity is applied to it, the element gets hot and heats up the surrounding water. To ensure the water doesn’t get too hot or the hot water system doesn’t overheat, the element is controlled by a thermostat.
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Cheapa Hot Water Sydney
Hot water is our business – it’s not a sideline. Each year we repair and install hundreds of hot water systems in homes and businesses across Sydney.
- We offer free delivery of your new hot water system and complimentary disposal and recycling of your old water heater.
- As one of Sydney’s largest hot water system suppliers, our enormous buying powers and ability to buy direct from the manufacturer means we can pass attractive savings on to our customers.
- Our fully qualified, licensed hot water heater installers have over 25+ years of experience each. We are fully insured and pride ourselves on our old-fashioned customer service.
- We are accredited service agents for all the hot water heater brands including Rheem, Dux, Rinnai, Aquamax, Bosch, Conergy, Hocking, Apricus, Vulcan, Edwards Solar, Solahart, Everhot and more.
- We are qualified to undertake all the plumbing and electrical work required to install a new hot water system. There is no need to waste time and money employing multiple trades.
- We have all the equipment needed to install your hot water system today. We don’t have to hire or wait for other trades to arrive with the required equipment.
Save time and money by employing a local hot water expert
Did you know that often the repair and installation of a hot water system requires the expertise and qualifications of both a licensed plumber and a licensed electrician?
We are qualified to undertake any plumbing and electrical work required to ensure your hot water heater is repaired quickly and within budget. Plumbers who do not specialise in the installation of hot water heaters may need to outsource the electrical work required to another tradesperson, thereby holding up your hot water system repair or installation, adding extra expense due to additional call-out fees charged by employing two tradespeople.
Your hot water heater is an expensive appliance. Don’t risk voiding your warranty.
Additionally, most manufacturers won’t cover the terms of your hot water system warranty if it isn’t installed by a licensed hot water technician or a qualified plumber. Hot water tanks are an expensive appliance so why would you risk voiding your warranty by installing it yourself or employing the services of someone who isn’t licensed?