No solar hot water? Solar hot water troubleshooting.

solar hot water troubleshooting

No solar hot water?  Running out of solar hot water?

If you live in Sydney, using solar energy to heat hot water is an effective way to use our abundant sunshine saving money on your household bills and reducing your greenhouse gas emissions.

Solar water heaters work by absorbing energy from the sun’s rays in the roof-mounted solar collectors and transferring this to heat water stored in the tank.  Ground-mounted direct systems rely on an inbuilt circulator to push the water through the system, whereas roof-mounted systems rely on a natural ‘thermosiphon’ effect. Water passes through the solar collector where it is heated, then moves out of the collector and into the tank. The tank gradually gets hotter until the water reaches its maximum stored temperature.

Collector panels should be located on the roof, preferably on a north-facing section at an angle of around 35 degrees above horizontal, and free from any shading. Angles as low as 15 degrees may be acceptable, but winter performance of the system will be decreased and more panels may be needed to accumulate enough power.

The location of the storage cylinder either on the roof or at ground level should be close to the main hot water outlets (usually in the kitchen and bathroom). All solar systems come with a gas, off-peak electric or solid fuel booster to supply hot water during periods of low sunshine.

The key components of a solar hot water system

Generally, solar hot water systems consist of 8 key components that work together to capture solar energy and provide your home or workplace with trouble-free hot water. Understanding the different parts that work together cohesively to deliver reliable hot water, can help with troubleshooting why you have no hot water or have inconsistent hot water delivery.

1. Solar Collectors

The solar collectors are panels or tubes installed on the roof (or another sun-exposed area) to capture solar energy. These panels absorb sunlight and convert it into heat which is then transferred to the heat transfer fluid.

2. Heat Transfer Fluid

The heat transfer fluid may include water or a glycol-water mixture. This fluid circulates through the solar collectors and carries the captured heat to the storage tank or heat exchanger.

3. Solar Pump

The solar pump is responsible for circulating the heat transfer fluid between the solar collectors and the storage tank or heat exchanger. It ensures efficient heat transfer by maintaining fluid flow. By utilising a solar pump to circulate the heat transfer fluid, the solar hot water system maximises the efficiency of heat transfer, ensuring that the heated fluid reaches the storage tank and effectively warms the water. This process allows renewable solar energy to provide hot water, reducing reliance on conventional energy sources and lowering energy costs.

4. Storage Tank

The storage tank is where the hot water is collected and stored for your use.  This can be a dedicated tank or an integrated storage and heat exchanger unit. The heat transfer fluid heats the water by releasing its heat to the water in the tank through a heat exchanger.

5. Backup Heating System

In some solar hot water systems, a backup heating system supplements the solar energy to provide hot water when there is insufficient solar energy available such as cloudy or rainy days.  This backup system can be electricity or gas powered.

6. Temperature and Pressure Sensors and Controllers

The temperature and pressure sensors and controllers monitor and regulate the temperature and pressure within the system. They help maintain safe and efficient operation by ensuring the system operates within specified limits.

7. Plumbing and Pipework

Plumbing and pipework connect all these components of the system. They circulate the heat transfer fluid between the solar collectors, storage tank, and other system parts.

8. Insulation

Insulation is crucial to minimise heat loss.  Insulation is typically applied to the pipes and storage tank.

Solar hot water troubleshooting and repairs

Have you got a problem with your solar hot water system?  Contact our solar specialists for expert advice and fast troubleshooting and repairs.

We are accredited service agents for all electric, gas and solar hot water heater brands including  Rheem, Dux, Rinnai, Aquamax, Bosch, Conergy, HockingApricus, Vulcan, Edwards Solar, Solahart, Everhot, Chromagen and more.

Contact our friendly team for friendly and helpful advice.

sydney rheem solar specialists

More solar hot water troubleshooting tips


cheapa hot water systems

Cheapa Solar Hot Water Sydney

Hot water is our business – it’s not a sideline. Each year we install and repair hundreds of hot water systems in homes and businesses across the entire Sydney area. 

Don’t waste money employing multiple trades.

Did you know that a new hot water system is a big investment and often needs the installation and setup of plumbing, gas and electric components? This requires the experience and qualifications of both a licensed plumber and a licensed electrician.

At Cheapa Hot Water, we are licensed and qualified to undertake any plumbing and electrical work required to complete your hot water system installation or repair quickly, and within budget.

Plumbers who do not specialise in the installation of hot water heaters may need to outsource the electrical work required to another tradesperson, thereby holding up your hot water system repair or installation, adding extra expense due to additional call out fees charged by employing two tradespeople.

Don’t risk voiding your hot water heater warranty

Additionally, most manufacturers won’t cover the terms of your hot water system warranty if it isn’t installed by a licensed hot water technician or qualified plumber. Hot water tanks are an expensive appliance so why would you risk voiding your warranty by installing it yourself or employing the services of someone who isn’t licensed?

Save money today by calling our Sydney hot water experts. Our trucks are on the road right now stocked with thousands of spare parts to repair and service your hot water heater quickly.

Benefits to our residential customers

Hot water is our business – it’s not a sideline. Each year we repair and install thousands of hot water systems in homes across Sydney.
  • We are a Sydney hot water company and can quickly provide onsite assistance to customers and businesses.
  • We offer free delivery of your new hot water system and complimentary disposal and recycling of your old water heater (where applicable).
  • As one of Sydney’s largest hot water system suppliers, our enormous buying powers and ability to buy direct from the manufacturer means we can pass attractive savings on to our customers.
  • Our fully qualified, licensed hot water heater installers have 30+ years of experience each. We are fully insured and pride ourselves on our old-fashioned customer service.
  • We are accredited service agents for all the hot water heater brands including  Rheem, Dux, Rinnai, Aquamax, Bosch, Conergy, HockingApricus, Vulcan, Edwards Solar, Solahart, Everhot, Chromagen and more.
  • We are qualified to undertake all the plumbing and electrical work required to install a new hot water system. There is no need to waste time and money employing multiple trades.
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  • We supply a huge range of gas, solar and electric HWS and guarantee to beat any genuine hot water system price with fast and free delivery.
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